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I want everyone to know that the owner of Regenesis Skin Studio - Terri McConnell ruined my face by doing procedures she's not licensed to do. I did my research on her company to find out what she's allowed to do, and these strong medical peels is one of the many she's not suppose to do.

She also does laser, & stronger chemical peels. Terri is suppose to have a doctor over see these types of procedures, and has decided to skip it. She lies to her clients telling them she highly trained, which basically means she went to a day class to learn how to do something a Dermatologist and cosmetic doctor years to learn. Do not go to this place if you care about your looks.

Your face is the first thing people see.

Don't let this happen to you!

Reviewer is in unhappy mood. dswartz stated that there is a room for improvement of dangerous practices. Please immediately contact the author of this review to discuss damaged or defective of regenesis skin studio skin treatment and associated monetary loss in the amount of $300. Regenesis Skin Studio needs to read this review and look into the issue (if any) according to poster's claims.

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Regenesis Skin Studio has an NC licensed MD as a medical director. The owner, Terri McConnell, has received extensive training on all the treatments that she provides, and has years of valuable experience.

She is licensed to perform every treatment that her business offers, and this can be verified by the NC State Board of Cosmetology who have visited and inspected the business several times over the last year after receiving calls from this woman. Each inspection has resulted in a score of 99 - the highest that can be achieved, (nobody gets 100!).

This is the only negative review the business has ever received, and there are hundreds of positive reviews available on Yelp, Facebook, Vagaro and Groupon from customers who are extremely happy with the treatments and results. Terri has been able to make a real difference in people's lives and she cares personally for each of her clients.

It is unfortunate that this woman did not follow Terri's instructions for getting this type of peel, which resulted in the herpes outbreak seen in the picture above.

The picture has been seen by the medical director and the staff at the peel manufacturer and all agree that it is herpes and not a burn caused by the peel or the application of the peel. This woman had visited the business a week before but was advised that she could not get the peel as she had an active herpes outbreak.

She was advised to see her GP for a preventative and wait until the outbreak had cleared. She did not follow this advice but will not accept responsibility for her own negligence.

to Anonymous #1346600

A true professional skin care company should of asked these questions before doing a treatment like this. Medical history, etc....

Evey skin care professional asks me all these questions before I get ANYTHING done.

This company is at fault! This lady was burned and scared.

to Anonymous Houston, Texas, United States #1354200

Read the comment above. She was turned away a week before this incident because of her herpes outbreak.

She did not see her GP for a preventative as she was told to do, so she has to accept responsibility.

She was not burned and scarred, she had herpes! All clients are questioned on their medical history etc, and some are turned away or advised to try a different treatment.

New York, New York, United States #1257866

OMG what is wrong with this woman? She can't blame the esthetician if she has herpes.

As someone who works in the industry, I know that if this business was doing treatments that they are not supposed to be doing they would be shut down immediately by the state board.

I have seen it happen. It sounds like there is more to this story.

to Anonymous #1324042

This poor client did NOT have herpes!! This business is just using this as an excuse. Lies!!!

to Anonymous Pittsburgh, Pennsylvania, United States #1354201

Hahahahahaha......look at the picture dumb-dumb. Sure looks like herpes to me!!!!!

to Anonymous Pretoria, Gauteng, South Africa #1324044

Not Herpes!! Peel burned her face!! I'm a doctor, and this is a result of the peel being left on too long.

to Anonymous Mumbai Central, Maharashtra, India #1354205

I am the leading dermatologist in Mumbai, India. I own several clinics in Mumbai and I am a Consultant Cosmetic Dermatologist at Wellness Hub, Powai; Godrej Hospital, Vikhroli; L.H.

Hiranandani Hospital, Powai; and Nahar Medical Center, Andheri. I have been asked to comment on the picture of the lady in this business review. It is not just my expert opinion, but I am stating a FACT, that this is a picture of an outbreak of Herpes Simplex virus.

It is certainly NOT a burn caused by a chemical peel. I would challenge the good Dr from South Africa who left the comment above to contact me to discuss further if he chooses.

to Anonymous Cliffside Park, New Jersey, United States #1356115

Dr Oz here. I would like to invite this woman to come on my TV show "The Dr Oz Show" and talk about her experiences with herpes.

We can use the show to help others with the virus and suggest ways to combat outbreaks. Please use the 'contact' button on my website and one of my producers will contact you.

to Anonymous Los Angeles, California, United States #1356766

This is Dr Phil McGraw. You may have watched my TV show, "Dr Phil".

This poor woman obviously has an issue with accepting responsibility for her actions and by blaming others when things don't go her way, she can escape that responsibility and play the victim.

To cover her embarrassment of having an aggressive outbreak of the herpes simplex virus on her face, she chose to blame a business stating that they had burned her face when doing a skin treatment. While the woman is to pitied, it is not for being a victim of a skin treatment gone wrong, it is for the underlying psychologocal problems and poor mental health.

If she would like to contact me I can recommend a good therapist, local to her, who can help her to overcome her issues.

to Dr Phil McGraw #1516773

Dr. Ox and Dr.

Phil? Hahahaha! I'm sure these two TV doctors have better things to do than search for your sight and make comments about your clients. This is the funniest thing I ever saw.

Hahaha. First of all these Peels are NOT allowed on people who have a history of Herpes. These questions should be asked of the clients before any procedure is done. It's the law.

Doing ANY peel on someone with Herpes is a No No in the skincare business.

Even doing certain types of facials isn't allowed. People.....go somewhere else!!!

Louisville, Kentucky, United States #1242866

Saw a link to this complaint on a Facebook page for estheticians where it was discussed. This is definitely herpes and not a burn caused by a peel

Gastonia, North Carolina, United States #1238076

I attend a large, multi-state Esthetics school and they use this photo in their Peel handbook and presentation to show how a peel can aggravate a herpes outbreak. I kinda feel sorry for this woman that she is becoming the face of herpes! Lol!

to Anonymous #1517669

By law....Anyone who has Herpes should not be given any treatments like this. Estheticians with a half a brain should know this, and are required to ask their clients these questions ahead of time.

Many regular facials can't be done on people who have Herpes break-outs. This Esthetician should be investigated for running such a poor practice. This woman should of sued her for this. These questions are always on the forms they ask you to fill out before you get any kind of lasers, peels, or facials.

Very poor business practices. This studio needs to be closed down!

New York, New York, United States #1236228

I agree with the other is herpes, not a burn. The herpes may have been aggravated by the peel but this is certainly not a burn caused a peel.

Fayetteville, North Carolina, United States #1176448

This looks like a herpes outbreak to me, which can happen with a high end peel. It is standard for a client to be notified of this before the treatment if they have the herpes virus, and it's always mentioned on the release form that the client has to sign prior to receiving the treatment.

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