Regenesis Skin Studio - Indian Trail, NC - Burned My Face

3 of 3 Regenesis Skin Studio reviews

I want everyone to know that the owner of Regenesis Skin Studio - Terri McConnell ruined my face by doing procedures she's not licensed to do.I did my research on her company to find out what she's allowed to do, and these strong medical peels is one of the many she's not suppose to do.

She also does laser, & stronger chemical peels. Terri is suppose to have a doctor over see these types of procedures, and has decided to skip it. She lies to her clients telling them she highly trained, which basically means she went to a day class to learn how to do something a Dermatologist and cosmetic doctor years to learn. Do not go to this place if you care about your looks.

Your face is the first thing people see.

Don't let this happen to you!

This review is a subjective opinion of a user.
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Customer service
Diversity of Products or Services
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  • What I liked
      No items
  • What I disliked
    • Dangerous practices

Reason of review:
Damaged or defective
Monetary loss:
$300
Product or service
Regenesis Skin Studio Skin Treatment
Review category
Beauty Centers and Spas
review #727184 by

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3 of 3 Regenesis Skin Studio reviews
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Anonymous

Dec 22, 2016 #1259494

Regenesis Skin Studio has an NC licensed MD as a medical director. The owner, Terri McConnell, has received extensive training on all the treatments that she provides, and has years of valuable experience. She is licensed to perform every treatment that her business offers, and this can be verified by the NC State Board of Cosmetology who have visited and inspected the business several times over the last year after receiving calls from this woman. Each inspection has resulted in a score of 99 - the highest that can be achieved, (nobody gets 100!).
This is the only negative review the business has ever received, and there are hundreds of positive reviews available on Yelp, Facebook, Vagaro and Groupon from customers who are extremely happy with the treatments and results. Terri has been able to make a real difference in people's lives and she cares personally for each of her clients.
It is unfortunate that this woman did not follow Terri's instructions for getting this type of peel, which resulted in the herpes outbreak seen in the picture above. The picture has been seen by the medical director and the staff at the peel manufacturer and all agree that it is herpes and not a burn caused by the peel or the application of the peel. This woman had visited the business a week before but was advised that she could not get the peel as she had an active herpes outbreak. She was advised to see her GP for a preventative and wait until the outbreak had cleared. She did not
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3 0 Reply
Anonymous

Dec 19, 2016 #1257866 New York, New York, United States

OMG what is wrong with this woman? She can't blame the esthetician if she has herpes. As someone who works in the industry, I know that if this business was doing treatments that they are not supposed to be doing they would be shut down immediately by the state board. I have seen it happen. It sounds like there is more to this story.

2 0 Reply
Anonymous

Nov 19, 2016 #1242866 Louisville, Kentucky, United States

Saw a link to this complaint on a Facebook page for estheticians where it was discussed. This is definitely herpes and not a burn caused by a peel

2 0 Reply
Anonymous

Nov 08, 2016 #1238076 Gastonia, North Carolina, United States

I attend a large, multi-state Esthetics school and they use this photo in their Peel handbook and presentation to show how a peel can aggravate a herpes outbreak. I kinda feel sorry for this woman that she is becoming the face of herpes! Lol!

2 0 Reply
Anonymous

Nov 04, 2016 #1236228 New York, New York, United States

I agree with the other comment.....it is herpes, not a burn. The herpes may have been aggravated by the peel but this is certainly not a burn caused a peel.

2 0 Reply
Anonymous

Jun 22, 2016 #1176448 Fayetteville, North Carolina, United States

This looks like a herpes outbreak to me, which can happen with a high end peel. It is standard for a client to be notified of this before the treatment if they have the herpes virus, and it's always mentioned on the release form that the client has to sign prior to receiving the treatment.

2 0 Reply
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